Shipping Information:

We ship from South Korea

All orders are processed within one business day.

You will receive First confirmation email right after payment was confirmed

and Second email with the Tracking number within 24-36 hours.

Shipping usually takes 3-10 business days ( if no issues: customs/flight delays etc), regardless of which country the package gets shipped to.

We ship from Monday to Friday ( no shipping on Saturday, Sunday and Public Holidays).

We use different companies to ship worldwide including: FEDEX, DHL, EMS, UPS etc Depends on destination country.

You can track your package on the DHL website   www.ups.com www.ems.post  www.fedex.com  or www.dhl.com 

We will send you tracking number in the following format: F: 123456789   or D:123456789 or U: 123456789

Please enter ONLY NUMBER 123456789  to track your order. U stands for UPS, E stands for EMS, F stands for FEDEX. D stands for DHL.

If you haven't received the tracking number:

1. Make sure it's been more than 2  business day since you got the order confirmation email from us.

2. Check your spam folder.

3. Check tracking number 

4. Contact us at info@novakorshop.com